SMS Terms & Conditions

1- SMS Consent Communication: 

Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: 

If consent has been given to receive text messages from Novellis Health, messages may be received related to the following: 

• Appointment reminders 

• Follow-up messages 

• Billing inquiries 

Example: "Hello, this is a reminder of your upcoming appointment with Dr. Din at 2101 Ave X on April 1at 12pm. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:

Message frequency may vary. You may receive up to 5 SMS messages per week related to your appointments. 

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply based on your carrier’s pricing plan. Fees may vary depending on whether the message is sent domestically or internationally.

5- Opt-In Method: 

Opt-in to receive SMS messages from Novellis Health can be done in the following ways: 
By submitting an online form.

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at info@novellishealth.com. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form.

8- Standard Messaging Disclosures:

• Message and data rates may apply. 

• Opt out at any time by texting "STOP." 

• For assistance, text "HELP" or visit our Privacy Policy or SMS Terms & Conditions page. Message frequency may vary.